Privacy Policy

Introduction

Welcome to Capton, Inc. ("Capton," "we," "our," or "us").

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, services, communications, and business relationships.

By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy.

Scope

This Privacy Policy applies to:

• Visitors to our website
• Prospective customers
• Customers and business partners
• Individuals who contact us through forms, email, phone, chat, or other communications
• Users who download content, register for events, webinars, or marketing communications

This Privacy Policy does not apply to third-party websites linked from our website.

Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly. When you submit forms, request information, register for events, or communicate with us, we may collect:

• Name
• Business email address
• Telephone number
• Company name
• Job title
• Industry
• Mailing address
• Business interests
• Communication preferences
• Any information voluntarily provided in messages or inquiries

Information Collected Automatically. When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring website
• Pages visited
• Time spent on pages
• Clickstream data
• Geographic region
• Cookies and similar technologies

Information from Third Parties. We may receive information from:

• CRM platforms
• arketing automation platforms
• Lead enrichment providers
• Advertising platforms
• Analytics providers
• Public business directories
• Social media platforms

How We Use Your Information

We use personal information to:

• Provide requested information, products, and services
• Respond to inquiries
• Deliver marketing communications
• Manage customer relationships
• Conduct business development activities
• Improve website performance and user experience
• Analyze website traffic and engagement
• Administer events and webinars
• Maintain security and prevent fraud
• Comply with legal obligations
• Enforce our agreements and policies

Legal Basis for Processing (GDPR)

For individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process personal data under one or more of the following legal bases:

Consent. Where you have provided consent, including:

• Newsletter subscriptions
• Marketing communications
• Cookie consent where required

Legitimate Interests. Including:

• Marketing our services to businesses
• Responding to inquiries
• Improving website performance
• Managing customer relationships
• Protecting our systems and data

Contractual Necessity. To:

• Provide requested services
• Fulfill contractual obligations
• Support customer engagements

Legal Obligations. To comply with applicable laws, regulations, legal processes, and governmental requests.

Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies.

These technologies help us:

• Remember user preferences
• Analyze website traffic
• Improve website functionality
• Measure marketing effectiveness
• Deliver relevant advertising

Users may control cookies through browser settings or cookie preference tools where available. For visitors in jurisdictions requiring consent, we obtain consent before placing non-essential cookies.

Marketing Communications

We may send:

• Newsletters
• Industry insights
• Event invitations
• Product and service updates
• Marketing communications

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us using the information below

Opting out of marketing communications does not affect transactional or service-related communications.

Disclosure of Information

We do not sell personal information in exchange for monetary compensation. We may disclose personal information to:

Service Providers. Including:

• Website hosting providers
• CRM providers
• Marketing automation platforms
• Analytics providers
• IT service providers
• Customer support platforms

Business Partners. Where necessary to provide requested services or fulfill contractual obligations.

Legal Authorities. When required by law, court order, regulation, or governmental request.

Corporate Transactions. In connection with:

• Mergers
• Acquisitions
• Asset sales
• Reorganizations

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. Where required by GDPR, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs)
• Contractual protections
• Security controls and risk assessments

Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this Policy
• Maintain customer relationships
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods vary depending on the nature of the information and legal requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

No internet transmission or storage system can be guaranteed to be completely secure.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

Right to Know. Request information about:

• Categories of personal information collected
• Sources of collection
• Business purposes for collection
• Categories of third parties receiving information

Right to Access. Request a copy of personal information we maintain about you.

Right to Correct. Request correction of inaccurate personal information.

Right to Delete. Request deletion of personal information, subject to legal exceptions.

Right to Limit Use of Sensitive Information. RWhere applicable under California law.

Right to Non-Discrimination. We will not discriminate against you for exercising your privacy rights.

Right to Opt-Out. California residents may request that we not sell or share personal information. At this time, Capton does not sell personal information for monetary compensation.

To exercise your rights, contact us using the information below.

California Notice at Collection. At or before the time personal information is collected, California residents are notified that Capton may collect identifiers, professional information, internet activity information, and other information described in this Privacy Policy for business purposes including marketing, customer support, website analytics, security, and service delivery.

GDPR Data Subject Rights

Individuals located in the EEA, UK, or Switzerland may have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us using the information below.

Children's Privacy

Our website and services are intended for business users and are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us and we will take appropriate steps to remove the information.

Third-Party Services

Our website may utilize third-party tools and services, including:

• Analytics providers
• Customer relationship management systems
• Marketing automation platforms
• Live chat services
• Advertising and retargeting platforms
• Social media integrations

These providers maintain their own privacy practices and policies.

Do Not Track Signals

Some web browsers offer "Do Not Track" features. Because no uniform industry standard exists, our website may not respond to Do Not Track signals.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

Contact Us

To remove or change your contact information in our database, or to not receive future mailings or other communications, as well as for all other privacy-related inquiries, contact us using this email address: dataprotection@captoninc.com.